Windows Management User Group

SCVMM 2012 R2 – Fix for VM console access error : Virtual Machine Manager lost the connection to the virtual machine

By Bjorn Houben

In the last couple of weeks I’ve been installing and configuring a System Center Virtual Machine Manager 2012 R2 (VMM) environment.

At first all management was done from the VMM management server and console access to VMs from VMM was working fine. Later on the VMM console (and appropriate rollup) were installed on the laptop directly. Then when he opened the VMM console as a regular user and entered the administrator credentials on the VMM console. All was fine until he tried to access the console of VMs from within VMM, because then for most (not all VMs) he received the following error:

Virtual Machine Manager lost the connection to the virtual machine for one of the following reasons.

Another connection was established to the console of this machine
The virtual machine has been shut down or put into the saved state
The user credentials provided do not have the necessary privilege to connect

(0x0003, 0x0000)

Other connections were not established to the console of this machine and the virtual machine had also not been shut down or put into the saved state. The user credentials provided when connecting to VMM were of an administrator account with VMM admin permissions.

Since the administrator logs on to his laptop …read more

Read more here:: Bjorn Houben